How do I pay? / Do you take a deposit / booking fee?
We deliver anytime throughout the day and also collections can be done throughout the day depending on what services are hired in differen locations. Exact delivery and collections times depend on what is out on that day. We endeavour to text, ring or Facebook message you the evening before your hire date to double check everything so delivery runs smooth as possible. We arrive at your venue around 30 minutes prior to your party to setup the castle sometimes we need longer to setup depending on what service you hire as party packages, Rapid Attack etc take longer to setup.
How long is a hire for?
The Hire of Our Bouncy Castles and other inflatables are as long as your party or event is so if your party or event is 2 hours then you have the Bouncy Castle or other inflatables for 2 hours. Just let us know when booking the timescale of your party or event.
What happens if it rains or bad weather?
Our Bouncy Castles are fitted with shower proof roofs but due to Health & Safety laws which we take extremely serious. In the likelihood of the weather been unsuitable i.e persistant rain and showers throughout the day or windspeeds in the excess of 22mph including gusts. We regret we would have to cancel the castle hire but we do give you as much notice as possible. Any deposits paid can be transferred to another date as long as that date is free. Please note if the castle is setup outside and during the hire the weather becomes unsuitable and the castle has to be collected we do not offer refunds of any payment made to us.
These are Jump & Bounce Northumberland's Terms and Conditions
These are read and signed on the day of hire with our member of staff
To have a look please
click on the link below.
These are some of the most common questions we get asked
To read the full Questions and Answers document
Click on the link below
Jump & Bounce Northumberland
143 Woodhorn Villas
Founded October 2013
The Jump & Bounce Northumberland Current Team
Left : Aaron B - General Assistant ( Volunteer )
Back Row Left: Georgia P - Facepainter & Glittertattooist
( Volunteer )
Middle of Pic: Sarah Moir - Co Owner, Facepainter
Back Row Right: Tia S - Children's Entertainer, General Assistant
( Volunteer )
Neil Moir - Co Owner, DJ
We are open 7 days a week from 8am till 10pm
These services are monitored throughout this time.
If you have used Jump & Bounce Northumberland and have enjoyed the experience please leave us some feedback on our Facebook page
or leave us some feedback via the form above as we appreciate all feedback from our customers past and present
Please do not hesitate to use the form below to contact us with questions or enquiries about our fantastic services including pricing.
We endeavour to reply back to your emails as soon as possible but during busy times it may take slightly longer to reply and we appreciate your patience